Wan Musa

My Resume

Profile

I'm Wan Musa, an AI Implementation Consultant who connects business needs with hands-on delivery. I design and build practical AI workflows that reduce repetitive work and make complex processes easier to manage.

My strength is making complex workflows understandable, buildable, and repeatable. My background spans product delivery, business analysis, data platforms, and enterprise integrations.

Wan Musa

Workflow discovery

Workflow mapping · Logical modelling · SIPOC · BPMN 2.0 · Requirements · Stakeholder workshops

AI implementation

Python · LangGraph · LLM integration · Structured outputs · Human-in-the-loop workflows · Governance · Harnesses

Integration and deployment

REST APIs · FastAPI · Docker · PostgreSQL · VPS hosting

Agile product delivery

Discovery · Prioritisation · Experimentation · Agile delivery · Outcome measurement

Experience

  1. Jul 2025 – Present

    Map of Ag

    Product Manager (Agile Business Analyst) · Auckland, NZ

    Own product strategy and delivery across agricultural data and AI services. The platform standardises farm data from files, APIs, and databases into an ICAR-compliant schema for supply-chain insights and traceability.

    • Led AWS Bedrock initiatives for fertiliser-statement extraction, nutrient reporting, and conversational analytics for non-technical users.
    • Owned the predictive-analytics roadmap for herd management, reducing farm-planning effort by 30%.
    • Scaled the data ecosystem from 2,000 to 8,000 connected farms without disruption, and led SSO delivery across four SaaS platforms.
    • Led a three-month remediation programme addressing four years of data-quality issues affecting more than 5,000 farms.
    • Defined schema mappings and requirements for Easy Dairy integration, automating data exchange for more than 2,000 farms.
    • Prioritised cloud optimisation across logging, storage, queries, and workload placement to reduce infrastructure and ingestion costs.
  2. Aug 2023 – Jul 2025

    Vulcan Steel Ltd

    Senior Business Analyst · Auckland, NZ

    Owned requirements, backlog priorities, and roadmap delivery for Anvil, an in-house OMS and CRM. The platform handles weight- and length-based metal sales, processing, inventory, and complex multi-site fulfilment.

    • Led a hybrid multi-warehouse fulfilment capability that delivered an 8% revenue uplift and greater order flexibility.
    • Ran transport-cost pricing experiments across New Zealand and Australia to balance competitive pricing with freight recovery.
    • Owned roadmap planning, requirements, and dependencies supporting migration from Navision to Dynamics 365 Finance & Operations.
    • Served as Scrum Master for six developers and two QA specialists, improving sprint predictability and cross-team delivery.
    • Facilitated stakeholder discovery and translated operational needs into process maps, user stories, and acceptance criteria.
    • Partnered with engineering on Azure messaging and Cosmos DB improvements to strengthen scalability and customer communications.
  3. Feb 2021 – Jul 2023

    Triquestra International

    Product Owner / Business Analyst · Auckland, NZ

    Owned discovery, backlogs, and release planning for a SaaS retail engagement platform spanning POS, loyalty, pricing, fuel, and marketing. Worked with clients, engineers, and third-party providers to shape practical, scalable product improvements.

    • Delivered POS, SAP, and loyalty integrations for Z Energy, Caltex, and Daiso, improving targeting and operational efficiency.
    • Unified three customer data sources into a single loyalty-platform view for more personalised marketing and better insights.
    • Strengthened requirements and QA alignment, reducing major production defects by 40%.
    • Introduced automation and risk-based testing, reducing regression effort by 60% and increasing test coverage by 30%.
    • Maintained OpenAPI specifications and integration standards, and trained analysts and support teams to improve delivery consistency.
  4. Jun 2017 – Oct 2019

    Fusionex Ltd

    Business Analyst / Scrum Master · APAC

    Worked as Business Analyst and Scrum Master across public-sector, logistics, and e-commerce SaaS projects. Supported IoT and software teams from requirements discovery through client testing and release.

    • Delivered licensing workflow automation for the Digital Free Trade Zone at KLIA and Royal Malaysian Customs, reducing approval times by 25%.
    • Embedded with client testing and project teams to cut testing, iteration, and deployment time by 50%.
    • Translated stakeholder requirements into functional specifications and user stories for government and high-volume fulfilment workflows.
    • Facilitated backlog refinement, sprint planning, and delivery ceremonies, removing impediments and aligning releases with client objectives.
    • Coordinated business, engineering, testing, and project-management stakeholders throughout iterative delivery.

Highlights

1 / 1

AI fertiliser analysis

Led an AWS Bedrock solution that automates fertiliser statement ingestion, nutrient extraction, and nitrogen reporting.

Map of Ag

Conversational analytics

Delivered natural-language analytics so non-technical users could ask business questions without relying on technical teams.

Map of Ag

30%less farm-planning effort

Owned the roadmap and delivery of predictive analytics for a SaaS herd-management platform.

Map of Ag

2,000 → 8,000connected farms

Scaled the agricultural data ecosystem fourfold without service disruption, expanding customer insight coverage.

Map of Ag

Cloud cost optimisation

Led improvements to logging, queries, storage, and workload placement to reduce infrastructure and data-ingestion costs.

Map of Ag

5,000+farms in data remediation

Led a three-month programme resolving four years of data-quality issues in a major UK retail supply chain.

Map of Ag

2,000+farms connected through Easy Dairy

Owned schema mapping, requirements, and delivery of automated farm-data exchange, reducing manual entry.

Map of Ag

8%revenue uplift

Led a multi-warehouse order-management capability and pricing experiments to improve fulfilment flexibility and revenue.

Vulcan Steel

ERP modernisation

Owned roadmap planning and backlog priorities supporting the move from Navision to Dynamics 365 Finance & Operations.

Vulcan Steel

8delivery specialists supported

Served as Scrum Master for six developers and two QA specialists, improving sprint predictability and collaboration.

Vulcan Steel

Requirements into delivery

Led discovery and solution design, translating complex operational needs into user stories, acceptance criteria, and roadmaps.

Vulcan Steel

Platform reliability

Partnered with engineering on Azure services and Cosmos DB improvements for scalability, messaging reliability, and data performance.

Vulcan Steel

Value-led process improvement

Worked with operational and commercial teams to prioritise changes that improved efficiency, customer experience, and business growth.

Vulcan Steel

Retail systems integration

Delivered POS, SAP, and loyalty integrations for Z Energy, Caltex, and Daiso, improving targeting and operational efficiency.

Triquestra International

3customer data sources unified

Delivered a single customer view through a unified loyalty platform, enabling more personalised marketing and better insights.

Triquestra International

40%fewer major production defects

Strengthened QA practices, requirements clarity, and development-test alignment to improve release quality.

Triquestra International

60%less regression-testing effort

Introduced automation and risk-based testing, also increasing test coverage by 30% and improving release confidence.

Triquestra International

Client-led product improvements

Worked with retail clients to turn process opportunities into product enhancements that improved customer experience and adoption.

Triquestra International

API governance

Maintained OpenAPI specifications and integration standards to improve consistency across internal and external development teams.

Triquestra International

Team capability building

Trained Technical Analysts and support teams, sharing functional knowledge and reducing reliance on individual specialists.

Triquestra International

25%faster licensing approvals

Delivered SaaS workflow automation for the Digital Free Trade Zone at KLIA and the Royal Malaysian Customs Department.

Fusionex

50%less time testing and deploying

Embedded with client testing and project teams to streamline testing, iteration, and deployment for IoT and software delivery.

Fusionex

Education

  • Master of Business Administration

    Massey University, Auckland, NZ

    Focus: Risk Management, Innovation, Corporate Sustainability.

    2019–2020

  • Bachelor of Science

    IIUM, Malaysia

    2007–2012

Certifications

  • Python for Data Science, AI & Development · IBM

    2025

  • ICAgile Certified Professional: Agile Project & Delivery Management · ICAgile

    2023

Have a workflow worth automating?

I'm interested in AI-focused roles and conversations about building useful, practical agentic AI systems.